bestformation - success stories

Avantages du e-learning

Contact

entreprise
board
clients

conduite de changement
efficacité commerciale
déploiement de nouvelles
technologies
ressources humaines
management

programmes e-learning
programmes d'évaluation
fiches-outils interactives
mix-formation
développement de contenu et ré-engineering

sur mesure et évolutif
pédagogie implicante
co-développement
sans contraintes
pilotage et suivi

Success stories

New printing equipment roll-out

Legal environment change

New sales department organization

New financial reporting rules

More case studies

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Printing equipment fleet renewal program concerning 30 000 users all around Europe.

To teach 30 000 users to use new equipment and take advantage of new features.

To reduce the "change rejection" factor.

To minimize printing, copying and transition costs.

To offer to project managers (both customer’s and supplier’s) qualitative and quantitative monitoring of end users’ activity.

To ensure a quick e-learning implementation, synchronized with new equipment roll-out.

To offer to users an e-learning program this suits their needs and their schedule.

To offer an easy-to-update solution to follow the evolution of printing and computer environment.

Development and implementation in 10 weeks of an online interactive user guide in 3 languages.

Extensive customization of the program (to reflect all differences between old and new user interface).

Administrator’s control panel to monitor visitors’ activity and performance indicators for a group of users or individually.

Orchestrating of a PR campaign to help the launch of the e-learning program.

Follow-up PR campaigns to support the program and maximize its’ return on investment.

Cost minimization.

Paper, cartridges, network and application usage optimization.

50% less calls to the hotline.

Customer satisfaction improvement.